April 8th 2011 khan Saiha khawpui ah MJA hruaitute hauhawtin Saiha BSNL customer zawng zawng te leh Saiha mipui hrim hrim kawngzawh an lo tum tawh a,ruahmana engkim tih vek ani a.Chu boruak sosang tur chu an kawng zawh chhan tur BSNL (Bharat Sanchar Nigam Ltd) hotuten lo hria in Saiha khawpui arang arangin an lo thleng chho vat a, Saiha MJA Press Club ah press mi kawm ho na an neihpuiah vat anih kha. Khami tum a an hotu ber Pu Biakthianghlima Chenkual AGM (Asst General Manager) khan Saiha mipui harsatna hrang hrang te chu thla thum ral hma ngeiin peih fel hman anih tur thu kha a sawi chhuak a. A hnu ah DGM meuh lo chho lehin Thlathum chung a peih fel a in tiam ve leh bawk ani. Atuk Saiha Dated April 9Th tuk Saiha daily newspaper hrang hrang ah BSNL hmasawn dan tur leh hmalak dan tur leh BSNL hotute thuthiam hrang hrang an tar lang fer fur anih kha.Tun hi July 11,2011 ani,, Thla thum chu aliam ta!!!! Eng hmasawnna mah hi Saiha khawpui chunga BSNL Customer te hian kan hmuh phah lova kan harsatna hi thlathum lian hnu pawh hian ala ngai reng ani. BSNL network a chhiat ngaiin ala chhia a, Broadband a that loh ngaiin ala tha lova,chak loh ngaiin ala chak lo reng bawk a,ruahsur hlekin network a awm lova,khawthat in chutiang thovin a monthly bill erawh a rawn kal tha hle thung.

Press meet an neih tuma BSNL hotu ten Saiha BSNL Customer te leh mipui hma an hrasatna sutkian sak vat an tumna point hrang hrang te kha thlathum a liam ta bawk a I han thlirkir leh lawk teh ang,hmasawna a awm reng em?

1. Broadband service atan khawlthar Aizawl ah a thleng tawh a,hna hi chak taka hmalak chhun zawm a ni ang a,thla 3 chhunga peihfel hman beisei a ni.
(Hei hi Broadband service atan bika an sawi a ni a, a khawlthar Aizawl thleng vek tawh si… tun thlenga Saiha khawpui rawn la thleng ta lo mai hi eng nge a awm zia? A rawn thleng tawh zawk a, kan la hmang lo nge?kan hmang tawh zawk a a function tha thei lo zawk? broadband service chu a chhiat ngai in ala chhia )

2. Mobile service tihchangtlunna turin DC Complex-ah New BTS dah thar a ni ang a,he hna hi chak taka hmalak chhunzawm a ni ang.
(He Mobile Service tih changtlunna tura atan khawl thar an tih New BTS hi la dah loh ani!!)

3. Complaint Box chu hmun laili-ah BSNL service tihchangtlunna turin complaint box dah a ni ang.
(Complaint Box hi thil tangkai tak ani a, BSNL service tihchangtlunna atana ruahman chu ani si a, tun thleng hian Saiha khawpui chung laili lai ah hian hmuh tur ala awm lo )

4. Customer service centre chu khawpui laili ah mipui awlsam zawkna turin Customer service centre hawn a ni ang.
(Customer service centre hi thil tangkai tak tura lang, tun thlenga la tih hlawhtlin loh ani)

5. Phone hrui zawng zawng leihnuaiah kan phum vek ang.
(Phone hrui leihnuai a phum chu kan la hnaih lo deuh ani ang, electric hrui nen a inzam pawlh nasat luttuk vang zawkin electric hrui puak tih thawm a khat tawkin kan hre leh zeuh zeuh thin zawk anih hi )

An point hrang hrang piah lamah khian BSNL hmasawn chhoh dan tur te thleng khan kan ngaithla in ka lo chhiar anih kha, Saiha khawpui hian hmasawnna lam kan pan ve mek zel a company hrang hran te pawh bu an rawnin khuar chho ve zel a. BSNL hotuten a ha hip a Saiha mipui thu min tiam tawh hnu pawh a tun thlenga tui len nghaka kan la nghah char char hi customer te tih tur reng ani em? Tih pawh hi kan in zawh nawn fo angai. Tun din hmunah hian Saiha khawpui chungah pawh Broadband leh BSNL phone hmang hi kan tha hnem em em a, heti tluka customer te harsatna hrethiam inti si a,a tak ram min thlenpui lo ta mai hi Saiha mipui tan chuan a huatthlala awm tak meuh ani. Khami tuma Press Club a Saiha MJA hotu te pawh khan heti hian khawngtakin an chang let ve leh anih kha “MJA Saiha hruaitute chuan thlathum chhungin in tiam avangin thlathum kan nghak ang che u,chuta hmasawnna a awm loh chuan kawngzawh chu kan huaihawt tho tho dawn a ni” tiin ultimatum an hmatheh anih kha. Tun hi a thla li(4 months) na chu kan kal leh ta mek ani a… Saiha mipui te hian BSNL service leh customer care ah hian kan lungawi tawh lo ani tih hi tawngka mai ni tawh lovin kan lan tir ve tawh dawn em?nge tawngkam thovin kan chang let leh dawn?Duh thlana chu mipui ta ani.